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Transferring Domain Registration Away From Web Wiz Transferring TLD Domain Away From Web Wiz


This article has information on how to transfer your TLD Domain Registrations away from Web Wiz to a new register.



Please note; Under ICANN rules Top Level Domains (TLD) can not be transferred with in the first 60 days of registration or 45 days after the domain has been renewed. If this affects your domain you can still point the domain at a new hosting provider by Modifying the Name Servers for your Domain.



1. Login to Web Wiz Client Area Account and go to your Domain Registration Manager

Domain Registration Manager

2. Click on the Domain Name on which you want to transfer to a new registrar

Select Domain Name

3. If you have WHOIS Protect Enable you will first need to Disable WHOIS Protect

3.1. Scroll to the WHOIS Protect section, if the WHOIS Protect Icon is Red Cross you will need to click on to on the WHOIS Protect Green Icon Red Cross to Disable WHOIS Protect

Disable WHOIS Protect

4. Your Domain Registrations will have Theft Protection Enabled on the Domain, Locking the Domain to Web Wiz. In order to Transfer the Domain to a new registrar you will need to Unlock the Domain

4.1. Scroll to Registry Locked and click on the Green Tick to Disable Registry Locked. The Green Tick will then change to a Red Cross to show that Registry Locked is Disabled

Registry Locked

5. Your Domain Registration will now have both WHOIS Protect and Registry Locked disable and show Red Icons next to these options as in the image below

Registry Locked

6. Your new registrar will send a Transfer Approval Email to the Admin Contact for the Domain. In order for them to send this email you will need to check that the Admin Contact for the Domain has a current email address that you can receive email on

6.1. Scroll down to the Domain Options section and click on the Modify Domain Contacts option. See Modify Domain Registrant Contacts on how to modify the Domain Contacts

Modify Domain Contacts

7. Login to your Support Portal and place a Domain Name Registration Support Request to ask for the Transfer Authorisation/EPP Code

7.1 Our Support Team will then prepare the domain for Transfer and provide you with the Transfer Authorisation/EPP Code for you to give to your new registrar

Create Support Ticket


Please note; Under ICANN rules Top Level Domains (TLD) can not be transferred with in the first 60 days of registration or 45 days after the domain has been renewed. If this affects your domain you can still point the domain at a new hosting provider by Modifying the Name Servers for your Domain.


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