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Web Wiz Hosting Services Acceptable Use Policy

This policy is subject to change, so please check regularly for updates. This policy is in addition to Web Wiz Terms and Conditions.

1. Web Wiz reserves the right to suspend or cancel a customer's access to any or all services provided by Web Wiz, where Web Wiz decides that the account has been inappropriately used. Web Wiz reserves the right to refuse service and/or access to its network to anyone.

2. Web Wiz offer large amounts and 'unlimited' disk space and bandwidth with some account types. By this, we mean disk space for legitimate website content and bandwidth for visitors to view it. All files on a domain must be part of the active website and linked to the site. Websites should not contain any backups, or other non-web based content. We will treat all password protected archives (e.g. zip and rar) files as unacceptable. Non web files including, but not limited to exe, mp3, avi, wmf are not permitted on our servers. Storage of non website files is only permitted as part of our StorageVault Service.

3. Hosting Services allow you large amounts and 'unlimited' disk space and bandwidth for normal routine “non-file-distribution” web usage. For websites that allow downloading of video, audio, images or other files Web Wiz reserve the right to impose a bandwidth limit of 30,000 MB per calendar month and a disk space limit of 5,000 MB.

4. Scripts and web applications on the website must be designed to produce web-based content, and not to use the server as an application or file server. Using the server to generate large volumes of email from a database is an example of activity that is not allowed. Scripts and web applications should not attempt to manipulate the time-outs on servers. These are set at the present values to ensure the reliability of the server. Sites that reset these do so because they are resource intensive, and adversely affect server performance and are therefore not allowed. Scripts and web applications that are designed to provide proxy services, anonymous or otherwise, are not allowed.

5. Scripts and web applications that use excessive resources such as memory or CPU are not permitted on our servers.

6. The Web Wiz FTP servers may not be used by persons outside of the account holders organisation to transfer files to or from our network. The use of applications which maintain a constant FTP connection to upload at regular intervals is forbidden.

7. Web Wiz will disable any service and domain that fails to adhere to the following criteria as soon as we are made aware, in line with current working practices: -

7.1. The primary purpose of any website must be to provide web-based content to viewers. Files on the site must be linked to the website.

7.2. The primary purpose of any script or web application must be to produce a web page or web service. Scripts and web applications that send a single email based upon user entered information, or update a database are acceptable. Scripts and web applications that perform processor intensive processes are not allowed. All outgoing mail is monitored and filtered and must be sent using authentication from a Web Wiz hosted mailbox.

7.3. Database services are for the exclusive use of storing the data of websites hosted on our network and can not be used to store non website data or with services outside of the Web Wiz network.

7.4. Databases hosted outside of the Web Wiz network can not be used in conjunction with services provided by Web Wiz.

7.5. Websites must not contain Warez, copyright or other illegal material. The onus is on you the customer to prove that you own the rights to publish material, not for Web Wiz to prove that you do not.

7.6. Websites must not contain pornographic or other lewd material. Adult Material includes all pornography, erotic images, or otherwise lewd or obscene content. The designation of "adult material" is left entirely to the discretion of Web Wiz.

7.7. Websites and Databases must not use more than 5% of server resources. This includes bandwidth, memory, processor utilization and / or disk space. Please see the 'High Resource Use Policy' in the Terms and Conditions.

7.8. Websites must not contain scripts and web applications that attempt to access privileged server resources, or other sites on the same server.

7.9. Websites must not be used for cloud file hosting services to host 'file hosting' applications.

7.10. FTP Services are for the exclusive use of our customers and our resellers customers and may not be used for anonymous or pubic FTP access.

7.11. Email Services are for the exclusive use of our customers and our resellers customers and may not be used for Free Email Services or Free Mailbox Services.

7.12. The use of Databases that use files stored on the web server are permitted as long as the total file size of the database is below 50MB in size. This includes, but not limited to, Microsoft Access, Microsoft SQL Server Compact, and RavenDB.

8. If you require the storage of non website files then this is ONLY permitted using our StorageVault Service. Files stored in the StorageVault Service must be legal under UK law. If you are found to have illegal files stored on our systems then your account will be suspended and all files removed without warning. The designation of "illegal files" is left entirely to the discretion of Web Wiz.



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Web Wiz is the trading name of Web Wiz Ltd. Company registration No. 05977755. Registered in England and Wales.
Registered office: Unit B10, 9 Nimrod Way, East Dorset Trade Park, Wimborne, Dorset, BH21 7UH, United Kingdom.

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